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The New Patient Experience

At My Dental Home we understand how difficult it is to be a “new patient”. We are committed to making your new patient experience positive. We are sensitive in understanding that everyone has different needs and so we do our utmost to be accommodating as we welcome you into our home.
dental inserts

Dr. Kevin Brown & Dr. Alan Wu

For Adults

Starting your dental journey with us is simple. Here’s what you can expect during your first visit:

  • Friendly Scheduling: Call us to connect with our team and book an appointment that fits your schedule.
  • Warm Welcome: Our Victorian-era office, with antique furniture and a cozy fireplace, offers a tour to help you feel at home.
  • Comprehensive Exam:
    • Review of your medical and dental history.
    • Thorough oral health check, including teeth, gums, jaw joint, and oral cancer screening.
    • Necessary digital x-rays and intraoral photographs, plus a visual tour of your mouth.

After your exam, we’ll create a personalized treatment plan and discuss your options. If needed, we’ll schedule a follow-up consultation to finalize details.

  • Professional Cleaning: Your second visit includes a detailed cleaning and guidance from our hygienists for optimal oral health.

Bring any past x-rays to help us assess your dental history. Need assistance? We’ll help request your records from your previous office.

For Children

We aim to make every child’s first dental visit positive and fun. Here’s how we ensure they feel comfortable:

  • Interactive Experience:
    • Kids can enjoy “rides” in the dental chair and help count their teeth.
    • “Touch, listen, see, and feel” techniques introduce them to the dental environment.
  • Comprehensive Care:
    • A gentle exam, cleaning, fluoride treatment, and any necessary x-rays.
    • Personalized oral hygiene instructions designed just for them.

Parents or guardians should complete the medical and dental history forms before the visit. View Our Forms Here.

When Should My Child Visit the Dentist?

The Ontario Dental Association recommends scheduling your child’s first dental visit by 12 months old. If your child hasn’t visited yet, it’s never too late to begin! We also offer an Infant Care Program to help parents prevent dental issues early.

Dr. Kevin Brown
My Dental Home exterior view

Why Choose My Dental Home?

We’re proud to offer:

  • A warm, welcoming environment for patients of all ages.
  • Thorough, personalized care with a focus on prevention.
  • A dedicated team to guide you every step of the way.

Schedule Your Appointment Today!

Whether you’re new to the area or looking for a fresh dental experience, we’d love to meet you. Call us at (905) 415-7700 or Request an Appointment Today!